Returns & Refunds
We want you to feel completely at ease trying Audiora™. Every order is backed by our 90-Day Money-Back Guarantee.
Our 90-day guarantee
Use Audiora™ for up to 90 days. If it isn't right for you, contact us for a full refund of the purchase price — no complicated hoops.
How to start a return
Email support@audiora.com with your order number and reason for return. We'll reply within 1–2 business days with simple instructions.
Refunds
Once your return is received and inspected, approved refunds are issued to your original payment method within 5–10 business days. You'll get an email confirmation when your refund is processed.
Damaged or defective items
If your item arrives damaged or faulty, contact us within 7 days of delivery with a photo and we'll arrange a free replacement or full refund right away.
Exchanges
Need a different option? Contact support and we'll help arrange an exchange, subject to availability.
Audiora™ is a wellness and relaxation device and is not a medical device.